Hot-swappable modules allow for user serviceability.
Service Made Easy
Because legacy UPSs are not modular, they require a special UPS technician for service. With only a handful of these proprietary technicians across the country and around the world, service contracts can add up to 50% to the cost of the UPS. Power Array™ serviceability makes maintenance simple because its components are modular and hot-swappable. With a Power Array, you can reduce service costs by servicing the unit yourself, by using your current computer room service provider, or by choosing an on-site service contract from APC. Because of its intelligence, Symmetra® is self-diagnosing and automatically gives early-warning problem notification. Because of its redundancy, the system remains up, running and protected during the entire service process. In North America the Symmetra comes with a standard two-year warranty (U.S. only see policy for details). To increase your coverage, you can choose from one of APC Global Service's many offerings.
APC Global Services
APC's Global Services Group helps by supplementing your power protection solution with comprehensive, end-to-end service and support. APC Power Quality Engineers are available any time of the day or night, seven days a week, 365 days a year, wherever you do business.