Lintott Associates, Inc.

Lintott Associates, Inc. Start-UP Service provides customers with Lintott Associates, Inc./APC Authorized Personnel to ensure proper start-up of your UPS or Power Array system. Lintott Associates, Inc. will energize and check functionality of the system in all modes to ensure compliance with stated technical specifications. In all cases, the system must be electrically installed prior to the start-up. Lintott Associates, Inc./APC will guarantee that the system is operating according to APC standards and ensure that the full warranty will apply.

In the case of APC's single-phase UPS and Symmetra Power Array product lines, Lintott Associates, Inc. service personnel will:

Verify wiring is correct

Conduct a visual inspection of both the unpacked frame and the input/output hard wiring performed by the licensed electrician (if required)

Load units with battery modules and power modules (if applicable)

Start up of the unit and perform a comprehensive diagnostic and self test

Train your support staff on the proper use of the unit

In the case of APC's Silcon 3-phase product line, Lintott Associates, Inc. service personnel will:

Verify wiring is correct, note any discrepancies

Perform visual inspection of UPS equipment to ensure that all connections are properly fixed and tight

Verify that all power wires are terminated in correct location, using ohm meter and physical inspection

Verify proper operation of all internal functions

Verify that all electrical wiring complies with all local/national electrical codes and regulations

Verify bypass operational, static and manual

Verify proper internal battery string voltages

Verify proper regulation of output waveform, and integrity of all phases

Record all front panel reading and parameter stacks

Clean system

Start up of the unit and perform a comprehensive diagnostic and self test

Train your support staff on proper use of the unit

Benefits to Customer:

Assurance of proper installation

The UPS system will be performing to specifications by the end of the service

Assurance that full warranty will apply

Training of support staff on proper use

Important Points:

For 3-phase environments, separate contracts must be purchased for external batteries

For Single-phase or Power Array environments, separate contracts must be purchased for extended run batteries (XL, XR)

APC Authorized Personnel will accomplish the Start-UP Service

For 3-phase UPS systems, this service must be purchased or factory warranty becomes parts-only

UPS or Power Array systems must be already electrically installed and wired prior to Start-UP Service

Customer must purchase one contract per UPS

Allow for a two week lead time in service scheduling

Part Number: WISTL-T

Discounts:

Customers who purchase this service for multiple units (or units with XL/XR frames) housed in the same location and can be serviced on the same day, can qualify for a discount.